The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“The room was pristine and well-maintained, with a refreshing and inviting atmosphere that made our stay incredibly comfortable.” view full review
Excellent Shower Pressure
“I was impressed by the shower pressure; it was invigorating and provided the perfect way to unwind after a long day.” view full review
Well-Equipped Kitchenette
“Having a microwave and fridge in the room made it easy to prepare snacks and keep drinks cool, enhancing our overall experience.” view full review
Spacious and Relaxing
“The generous space in the room allowed us to lounge comfortably, making it feel like a true home away from home.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Vending machines
Fire extinguishers
Key access
Services
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Sun terrace
Garden area
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Av. Lopez Portillo Y Torcasita,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Av. Lopez Portillo Y Torcasita,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
1.6
km
77500
Palapas, Cancun
1.6
km
Square
Las Palapas
1.6
km
Avenida Tulum
Tulum Avenue
980 m
Toro Valenzuela Stadium
980 m
Church
Cristo Rey Church
1.6
km
Cancun Government Palace
1.7
km
Stadium
Beto Avila Stadium
2.1
km
Airport
Ka'Yok' Planetario de Cancun
1.1
km
Stadium
Andres Quintana Roo Olympic Stadium
2.4
km
Church
Iglesia de Nuestra Senora del Carmen
1.2
km
Store
Chedraui
1.3
km
Estadio Toro Valenzuela
680 m
Septimo Dia Adventist Church
770 m
Carretera Fed Cancun Chetumal
El Toh
790 m
Av Yaxchilán 23
La Taberna de los Amigos
890 m
Avenida Puertos 32
Catedral de la Santisima Trinidad
1.9
km
clips
1.0
km
Plaza Sunyaxchen
1.0
km
Theatre
Teatro Xbalamque
1.1
km
Luum Pakul
1.1
km
Theatre
Xbalamque Theater
1.1
km
Parque las Palapas
1.1
km
Market 28
1.1
km
Kukulkan
1.2
km
Iglesia Cristo Rey
1.2
km
Avenida Yaxchilan SM
Casa de Cultura Cancun
1.8
km
Las Palapas Park
1.2
km
Carr. Cancún - Tulum 5
Palacio Municipal
1.7
km
Nearby
Iglesia Cristiana Pentecostes Roca de Salvacion
580 m
Restaurants
Little Caesars
70 m
Av. Kabah SM. 59 Mnz. 2 Lote
Loncheria El Pocito
340 m
Calle 31 Sm 63 Mz 35 Between Avenue Lopez Portillo & Avenue Uxmal
Tortas Brava
430 m
13.5 km
Doris Restaurante
790 m
Mercado 23
Ke Kekas
910 m
Av Uxmal Sm 23
Tu Cafe
980 m
Av Yaxchilan 67 SM22 Casi Esquina Con Uxmal
Sabor Cubano
970 m
Sm.24 Mza. 16L-22A
Fonda La Yerbabuena
1.1
km
Av Uxmal SM 22 lote 32 y 34 b
Fish n Fries BAR
1.2
km
Av. Chichen Itza 725
Champ's Sports Bar
1.2
km
Calle Margaritas 65 Entre ADO Bus Station y Parque Palapa
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Convenient access to local dining
Safety concerns
Limited on-site dining options
7.2/10
Very good
Rooms
8.0
Location
7.0
Service
9.0
Dining
6.0
Guest reviews
7.2/10
based on 4 reviews
7.7
7.7/10 based on 1019 reviews
George
United States,
December
2023
7.4/10
The Santa Maria Dog Town Suites provided a mix of experiences. The rooms were clean and equipped with necessary amenities like a TV, coffee pot, great air conditioning, microwave, and fridge. Although we initially had an issue with the fridge, the prompt response from the front desk to replace it was impressive. The staff's honesty and helpfulness left a lasting impression, especially in a touristic city. The hotel is situated amidst the local vibe, with convenient access to a bus stop and some nice restaurants within walking distance. However, the location might not feel the safest, especially at night, and lacks nearby convenient dining options.
Rooms
8.0
The rooms were clean and equipped with all necessary amenities. The replacement of the fridge was done promptly upon our request.
Service
9.0
I was truly impressed by the honesty and helpfulness of the staff throughout my stay. They were friendly and readily offered assistance, making my experience memorable.
Location
7.0
The hotel's location offered a genuine experience amidst the locals, with easy access to transportation and some nice dining options within walking distance. However, safety concerns, especially at night, were notable.
Dining
6.0
While the hotel itself did not offer elaborate dining options, there were some good local food choices nearby that provided a taste of the authentic Mexican cuisine.
Facilities
7.0
Friendly staff
Safety concerns
Alex
United Kingdom,
November
2023
7.6/10
The hotel is nestled right in the heart of the authentic Mexico, offering a genuine experience. We stayed 17 nights and were warmly welcomed by the receptionist. The rooms were comfortable, and when we faced an issue with the hot water, the staff quickly relocated us to another room. The location immerses you in the real Mexico, with a vibrant and festive atmosphere.
Rooms
8.0
The room we stayed in was cozy and comfortable. The staff was quick to address our need for hot water by relocating us to another room.
Service
9.0
I was amazed by the honesty and helpfulness of the staff throughout our stay. They ensured our valuables were safe, and their assistance was top-notch.
Location
7.0
The hotel's location placed us in the midst of true Mexican culture, offering a unique experience. Although not centrally located, it provided a genuine taste of local life.
Dining
7.0
We didn't have many nearby restaurant options, but we found a great place for local food. The dining experience was satisfactory overall.
Facilities
7.0
The hotel provided essential facilities for a comfortable stay. Although some areas could be improved, overall, we had a pleasant experience.
Shawn
United States,
November
2023
7.4/10
I stayed at the Santa Maria Dog Town Suites for 17 nights. The receptionist was very friendly upon our arrival, and we were even welcomed by a live mariachi band playing music for Mexican New Year, creating a special atmosphere. The rooms were clean, equipped with a TV, coffee pot, great air conditioning, microwave, and a fridge - although the first one didn't work, they quickly replaced it within minutes of our request. However, we encountered a lack of hot water during our stay.
Rooms
8.0
The rooms were clean, comfortable, and well-equipped with necessary amenities. The staff promptly addressed any issues we had, like the non-functional fridge.
Service
9.0
I was highly impressed by the honesty and helpfulness of the staff at Santa Maria Dog Town Suites. They ensured our valuables were safe and provided exceptional service throughout our stay.
Location
7.0
The location of the hotel, although a bit 'way out of the place,' offered a genuine experience in the heart of Mexico. It was a good middle ground between locals, with a bus stop and nice restaurants within walking distance.
Dining
6.0
While the traditional food was not available, the hotel presented a unique experience with a live mariachi band for Mexican New Year. The absence of convenient restaurants nearby was a downside.
Facilities
7.0
The hotel had a crowded pool area but lacked convenient dining facilities. However, the friendly reception and live music during our stay enhanced the overall experience.
John
United States,
October
2023
7.2/10
I had a mixed experience at the Santa Maria Dog Town Suites. The location was right in the middle of the real Mexico, but it was a bit out of the way with no convenient restaurants nearby. The rooms were clean and had essential amenities, but there were initial issues with the fridge not working. The staff's honesty and helpfulness were exceptional, making up for some of the hotel's shortcomings.
Rooms
8.0
The rooms were clean and had a TV, coffee pot, great air conditioning, microwave, and fridge. However, there was no hot water initially, and the fridge didn't work upon arrival, although it was quickly replaced by the front desk.
Service
9.0
The staff was incredibly friendly and helpful, even going above and beyond to assist with directions. Their honesty is commendable, as valuables were always safe.
Location
7.0
The hotel is right in the middle of the real Mexico, providing a unique experience. Despite being a bit out of the way with no convenient restaurants nearby, there were nice dining options within walking distance and easy access to the bus stop.
Dining
5.0
Facilities
7.0
No specific comments regarding facilities were provided.
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