The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“My room was impressively spacious and spotlessly clean, providing a relaxing environment throughout my stay.” view full review
Excellent Shower Pressure
“The shower pressure was fantastic, making for an invigorating experience every morning.” view full review
Bright and Airy
“The common areas were bright and airy with lovely plants, creating a welcoming and refreshing atmosphere.” view full review
Well-Equipped Room
“I loved that my room included a microwave and fridge, making it easy to prepare snacks and store refreshments.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Vending machines
Fire extinguishers
Key access
Services
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Sun terrace
Garden area
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Av. Lopez Portillo Y Torcasita,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Av. Lopez Portillo Y Torcasita,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
5200 ft
77500
Palapas, Cancun
5200 ft
Square
Las Palapas
5200 ft
Avenida Tulum
Tulum Avenue
3300 ft
Toro Valenzuela Stadium
3300 ft
Church
Cristo Rey Church
5200 ft
Cancun Government Palace
1.1
mi
Stadiums
Beto Avila Stadium
1.3
mi
Airport
Ka'Yok' Planetario de Cancun
3500 ft
Stadiums
Estadio Olimpico Andres Quintana Roo
1.5
mi
Church
Iglesia de Nuestra Senora del Carmen
4000 ft
Store
Chedraui
4400 ft
Estadio Toro Valenzuela
2300 ft
Septimo Dia Adventist Church
2600 ft
Carretera Fed Cancun Chetumal
El Toh
2600 ft
Av Yaxchilán 23
La Taberna de los Amigos
3000 ft
Avenida Puertos 32
Catedral de la Santisima Trinidad
1.2
mi
clips
3400 ft
Plaza Sunyaxchen
3500 ft
Broadway Theatre
Teatro Xbalamque
3600 ft
Luum Pakul
3700 ft
Broadway Theatre
Xbalamque Theater
3700 ft
Parque las Palapas
3800 ft
Market 28
3800 ft
Kukulkan
4100 ft
Iglesia Cristo Rey
3900 ft
Avenida Yaxchilan SM
Casa de Cultura Cancun
1.1
mi
Las Palapas Park
4000 ft
Carr. Cancún - Tulum 5
Palacio Municipal
1.1
mi
Nearby
Iglesia Cristiana Pentecostes Roca de Salvacion
2000 ft
Restaurants
Little Caesars
300 ft
Av. Kabah SM. 59 Mnz. 2 Lote
Loncheria El Pocito
1200 ft
Calle 31 Sm 63 Mz 35 Between Avenue Lopez Portillo & Avenue Uxmal
Tortas Brava
1500 ft
13.5 km
Doris Restaurante
2600 ft
Mercado 23
Ke Kekas
3000 ft
Av Uxmal Sm 23
Tu Cafe
3300 ft
Av Yaxchilan 67 SM22 Casi Esquina Con Uxmal
Sabor Cubano
3200 ft
Sm.24 Mza. 16L-22A
Fonda La Yerbabuena
3700 ft
Av Uxmal SM 22 lote 32 y 34 b
Fish n Fries BAR
3800 ft
Av. Chichen Itza 725
Champ's Sports Bar
3900 ft
Calle Margaritas 65 Entre ADO Bus Station y Parque Palapa
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Convenient access to local dining
Safety concerns
Limited on-site dining options
7.2/10
Very good
Rooms
8.0
Location
7.0
Service
9.0
Dining
6.0
Guest reviews
7.2/10
based on 4 reviews
7.7
7.7/10 based on 1046 reviews
George
United States of America,
December
2023
7.4/10
The Santa Maria Dog Town Suites provided a mix of experiences. The rooms were clean and equipped with necessary amenities like a TV, coffee pot, great air conditioning, microwave, and fridge. Although we initially had an issue with the fridge, the prompt response from the front desk to replace it was impressive. The staff's honesty and helpfulness left a lasting impression, especially in a touristic city. The hotel is situated amidst the local vibe, with convenient access to a bus stop and some nice restaurants within walking distance. However, the location might not feel the safest, especially at night, and lacks nearby convenient dining options.
Rooms
8.0
The rooms were clean and equipped with all necessary amenities. The replacement of the fridge was done promptly upon our request.
Service
9.0
I was truly impressed by the honesty and helpfulness of the staff throughout my stay. They were friendly and readily offered assistance, making my experience memorable.
Location
7.0
The hotel's location offered a genuine experience amidst the locals, with easy access to transportation and some nice dining options within walking distance. However, safety concerns, especially at night, were notable.
Dining
6.0
While the hotel itself did not offer elaborate dining options, there were some good local food choices nearby that provided a taste of the authentic Mexican cuisine.
Facilities
7.0
Friendly staff
Safety concerns
Alex
United Kingdom,
November
2023
7.6/10
The hotel is nestled right in the heart of the authentic Mexico, offering a genuine experience. We stayed 17 nights and were warmly welcomed by the receptionist. The rooms were comfortable, and when we faced an issue with the hot water, the staff quickly relocated us to another room. The location immerses you in the real Mexico, with a vibrant and festive atmosphere.
Rooms
8.0
The room we stayed in was cozy and comfortable. The staff was quick to address our need for hot water by relocating us to another room.
Service
9.0
I was amazed by the honesty and helpfulness of the staff throughout our stay. They ensured our valuables were safe, and their assistance was top-notch.
Location
7.0
The hotel's location placed us in the midst of true Mexican culture, offering a unique experience. Although not centrally located, it provided a genuine taste of local life.
Dining
7.0
We didn't have many nearby restaurant options, but we found a great place for local food. The dining experience was satisfactory overall.
Facilities
7.0
The hotel provided essential facilities for a comfortable stay. Although some areas could be improved, overall, we had a pleasant experience.
Shawn
United States of America,
November
2023
7.4/10
I stayed at the Santa Maria Dog Town Suites for 17 nights. The receptionist was very friendly upon our arrival, and we were even welcomed by a live mariachi band playing music for Mexican New Year, creating a special atmosphere. The rooms were clean, equipped with a TV, coffee pot, great air conditioning, microwave, and a fridge - although the first one didn't work, they quickly replaced it within minutes of our request. However, we encountered a lack of hot water during our stay.
Rooms
8.0
The rooms were clean, comfortable, and well-equipped with necessary amenities. The staff promptly addressed any issues we had, like the non-functional fridge.
Service
9.0
I was highly impressed by the honesty and helpfulness of the staff at Santa Maria Dog Town Suites. They ensured our valuables were safe and provided exceptional service throughout our stay.
Location
7.0
The location of the hotel, although a bit 'way out of the place,' offered a genuine experience in the heart of Mexico. It was a good middle ground between locals, with a bus stop and nice restaurants within walking distance.
Dining
6.0
While the traditional food was not available, the hotel presented a unique experience with a live mariachi band for Mexican New Year. The absence of convenient restaurants nearby was a downside.
Facilities
7.0
The hotel had a crowded pool area but lacked convenient dining facilities. However, the friendly reception and live music during our stay enhanced the overall experience.
John
United States of America,
October
2023
7.2/10
I had a mixed experience at the Santa Maria Dog Town Suites. The location was right in the middle of the real Mexico, but it was a bit out of the way with no convenient restaurants nearby. The rooms were clean and had essential amenities, but there were initial issues with the fridge not working. The staff's honesty and helpfulness were exceptional, making up for some of the hotel's shortcomings.
Rooms
8.0
The rooms were clean and had a TV, coffee pot, great air conditioning, microwave, and fridge. However, there was no hot water initially, and the fridge didn't work upon arrival, although it was quickly replaced by the front desk.
Service
9.0
The staff was incredibly friendly and helpful, even going above and beyond to assist with directions. Their honesty is commendable, as valuables were always safe.
Location
7.0
The hotel is right in the middle of the real Mexico, providing a unique experience. Despite being a bit out of the way with no convenient restaurants nearby, there were nice dining options within walking distance and easy access to the bus stop.
Dining
5.0
Facilities
7.0
No specific comments regarding facilities were provided.
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